Privacy Policy

I. Definitions

Service

The website available at www.support.ipslink.pl.

Administrator

The administrator of the Service / the administrator of users' personal data is Dawid Pieron operating under the business name InterMedia - Dawid Pieron with its registered office in Niepołomice. Contact details: ul. Zawiła 17, 32-005 Niepołomice, e-mail [email protected].

User

Any person who has an account in the Service.

IP Address

A unique number usually assigned to each device connected to the Internet.

Server Logs

Automatic computer records of information sent to the server by the User's device during each connection. This may include in particular the IP address, which may allow an approximate identification of the location from which the connection to the website was made.

II. Users' Personal Data

1. Personal data means information about an identified or identifiable natural person. Processing of personal data generally means any operation performed on personal data, regardless of whether it is carried out by automated means or not, such as collecting, storing, recording, organizing, modifying, reviewing, using, sharing, restricting, deleting, or destroying.
2. The User provides personal data to the Administrator by using forms available on the Service, i.e. during registration of a Service user account and subscription to the newsletter. The scope of collected user data includes: username, password, and e-mail address. Personal data is provided voluntarily, however failure to provide such data makes it impossible to create an account in the Service, use the Service, or subscribe to the newsletter.
3. The User may also voluntarily provide gender or location information - however these data are not required to use the Service.

III. Server Logs

Using the Service involves sending requests to the server on which the Service is stored. Such requests are recorded in server logs (including the User's IP address, server date and time). These data are not associated with specific individuals using the Service and are not used by the Administrator to identify the User.

IV. Purpose of Processing Users' Data

User data is processed solely for the purposes for which it was collected, namely:

1. For purposes necessary for Users to use the Service. The legal basis for processing personal data for this purpose is the performance of the User’s rights resulting from joining the Service (legal basis: Article 6(1)(b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter “GDPR”)).
2. For the purposes of the legitimate interests pursued by the Administrator (legal basis: Article 6(1)(f) GDPR), in particular for: archival purposes, creating backups necessary to ensure the security of data stored within the Service, and for purposes necessary to establish, pursue, or defend potential legal claims.
3. Sending commercial information by the Administrator to the User at the e-mail address provided by the User - the basis for such processing is the User's consent (legal basis: Article 6(1)(a) GDPR).

VI. Data Retention Period

The Administrator will process Users' data for the following period:

1. For the duration of the User's account in the Service. Data of a User whose account has been deleted may still be processed by the Administrator in backup copies until those backups are updated.
2. In the case of processing data for the purpose of pursuing the legitimate interests of the Administrator (for archival purposes, backups and other purposes mentioned above), until those interests are fulfilled or until the User objects to such processing.
3. If the User has given consent to receive commercial information electronically, the User’s data may be processed for this purpose until such consent is withdrawn.

VII. Sharing Users' Personal Data

1. Access to Users' personal data is granted to the Administrator or persons authorized by the Administrator.
2. Users' personal data in the scope including the username may also be visible to other Users of the Service.
3. The Administrator may share Users' data with entities authorized under applicable law, including public authorities for the purposes of and in connection with proceedings conducted by those authorities (e.g. police, prosecutors, courts), or in order to defend against claims or pursue potential claims by the Administrator.
4. The Administrator may transfer Users' data to entities processing data on behalf of the Administrator (e.g. hosting service providers such as webh.pl (ul. Piotrkowska 148/150, 90-063 Łódź)) only on the basis of an agreement with the Administrator - such entities process data as subcontractors and only in accordance with the Administrator’s instructions.

VIII. Users' Rights

The User has the following rights:

1. The right to request access to their data, rectification, deletion, or restriction of processing.
2. The right to object to processing where processing is carried out for the purposes of the legitimate interests pursued by the Administrator.
3. The right to data portability.
4. The right to withdraw consent for the processing of personal data for a specific purpose if the User previously gave such consent. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.
5. The right to lodge a complaint with the President of the Personal Data Protection Office regarding the processing of personal data by the Administrator.

IX. Security of Users' Personal Data

The Administrator declares that it processes users' personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. In particular, the Administrator declares that all necessary technical and organizational measures have been implemented to ensure the proper protection of Users' personal data.

X. What Are “Cookies”?

“Cookies” are small pieces of information, in particular text files, stored on users’ end devices intended for using websites. These files allow recognition of the user’s device and proper display of the website adapted to their individual preferences. “Cookies” usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.

XI. What Do We Use Cookies For?

Cookies are used to adapt the content of websites to the user's preferences and to optimize the use of websites. They are also used to create anonymous, aggregated statistics that help understand how users interact with websites, which allows improving their structure and content without identifying individual users.

XII. Types of Cookies We Use

As a rule, two types of cookies are used - “session” and “persistent”. The first are temporary files that remain on the user’s device until logging out of the website or closing the software (web browser). “Persistent” files remain on the user’s device for the time specified in the cookie parameters or until manually deleted by the user.

Cookies used by the website operator’s partners, including in particular website users, are subject to their own privacy policies. Cookies may be classified according to:

A. Types of Cookies Based on Necessity for Service Operation

Essential

Absolutely necessary for the proper functioning of the website or the functionality that the user wants to use.

Functional

Important for the operation of the website:

1. enhance the functionality of the website; without them the website will function properly but will not be adapted to user preferences,
2. ensure a high level of functionality; without cookies storing settings some features may be limited but the website should still function,
3. enable very important website functions; blocking them may cause selected functions not to work properly.

Business

Enable the business model under which the website is provided. Blocking them will not make the entire website unavailable but may reduce the level of service due to the inability of the website owner to generate revenue supporting the service. This category includes, for example, advertising cookies.

B. Based on Storage Duration

Session cookies

Cookies placed for the duration of the browser session and deleted after it is closed.

Persistent cookies

Not deleted after closing the browser and remain on the user’s device for a specified period or until manually removed.

C. Based on Origin

First-party cookies

Cookies placed directly by the owner of the visited website.

Third-party cookies

Cookies placed by external entities whose components were called by the website owner. Note: cookies may be triggered by scripts or components located on servers of partners, possibly in different countries or legal systems.

D. Based on Purpose

Service configuration

Enable settings for functions and services on the website.

Security and reliability

Enable authentication verification and optimization of website performance.

Authentication

Allow the website to recognize when a user is logged in and display appropriate information and features.

Session state

Allow storing information about how users interact with the website, such as most visited pages or error messages.

Processes

Enable proper operation of the website and available functions.

Advertising

Allow displaying advertisements that are more relevant to users and valuable for publishers and advertisers.

Location

Allow adjusting displayed information to the user's location.

Analytics and research

Allow website owners to better understand user preferences and improve services through aggregated analysis.

E. Types of Cookies Based on Privacy Impact

Harmless

Cookies necessary for proper operation of the website and functionality without tracking the user.

Analytical

Used to track users but without identifying specific individuals.

Do Cookies Contain Personal Data?

Personal data collected through cookies may only be collected for the purpose of performing specific functions for the user. Such data is encrypted in a way that prevents access by unauthorized persons.

Deleting Cookies

Web browsing software usually allows cookies to be stored on the user’s device by default. These settings can be changed in the browser settings to block automatic cookie handling or inform the user each time cookies are sent to their device. Detailed information about managing cookies is available in the browser settings.

Limiting the use of cookies may affect some functionalities available on the website.